We ship healthy, well-packed live fish with animal welfare as the top priority. Please read the details below before ordering.
$49.99 nationwide FedEx overnight shipping on orders $0.00-$224.99
$25.00 nationwide FedEx overnight shipping on orders $225-$324.99
FREE nationwide FedEx overnight shipping on orders $325 and up
1) Shipping Days
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We ship Monday–Wednesday only (weather permitting).
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Orders placed after Wednesday may ship the following week.
2) Shipping Method
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Live fish ship via FedEx Overnight only.
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We do not ship live fish using 2-day, ground, or economy services.
3) Before You Order
Please make sure:
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Your shipping address is correct (include apartment/unit numbers if needed).
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A phone number is provided at checkout for delivery issues.
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Someone can receive the package on delivery day. Live shipments should not be left outside.
4) Weather Holds (For Fish Safety)
To protect your fish, we may delay shipping during:
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extreme heat or cold
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severe storms
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major carrier disruptions
If we place a weather hold, your order ships on the next safe shipping day.
5) Packing & Insulation
We use insulated packaging and seasonally appropriate methods (heat/cold protection when needed) to support safe transit.
6) Tracking & Delivery
Once your order ships, you’ll receive tracking information. Please monitor tracking and plan to receive the package when delivered.
7) Live Arrival Guarantee / DOA Claims
We guarantee live arrival when delivery requirements are met.
If there is a DOA (Dead on Arrival), you must:
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Email orders@legacylineaquatics.com within 4 hours of delivery
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Include your order number and required photos (fish in unopened bag, fish after bag opened, shipping label, and all affected fish if multiple)
Verified DOA claims are eligible for a partial refund for the purchase price of the affected fish only. Shipping is non-refundable.
Questions?
Email us anytime: support@legacylineaquatics.com
For DOA/order issues: orders@legacylineaquatics.com
